Privacy Policy

Last updated: July 2026

Information We Collect

Nebraska Pest Control collects personal information that you voluntarily provide to us when you request our pest control services, schedule inspections, request quotes, or otherwise communicate with us. This information may include your full name, residential or commercial address, email address, telephone number, property details relevant to pest treatment, and payment information for billing purposes. We may also collect information about your property's pest history, square footage, and specific concerns you report to help us provide accurate assessments and effective treatment plans.

When you visit our website, we automatically collect certain technical information through standard server logs, including your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. If you contact us via phone at 888-239-7622, we may record call details for quality assurance and training purposes, with appropriate notice provided at the start of such calls.

How We Use Your Information

We use the personal information we collect to deliver, maintain, and improve our pest control services. Specifically, your information enables us to schedule service appointments, dispatch licensed technicians to your property, process payments, communicate service reminders and follow-up care instructions, respond to your inquiries, and send important updates regarding your account or service agreements.

We may also use your information for internal business operations, including service quality analysis, technician performance evaluation, customer satisfaction surveys, and compliance with applicable state and federal regulations governing pesticide application and pest management practices in Nebraska. With your explicit consent, we may send you promotional communications about new services, seasonal pest alerts relevant to Nebraska's climate, or special offers; you may opt out of marketing communications at any time.

Data Sharing

Nebraska Pest Control does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We share your information only in limited circumstances necessary to operate our business and provide our services. We may disclose information to our licensed and insured service technicians who require access to perform pest control treatments at your property. We may also share information with trusted service providers who perform functions on our behalf, such as payment processors, customer relationship management platforms, and scheduling software vendors, all of whom are contractually obligated to protect your information and use it solely for the services they provide to us.

We may disclose personal information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or that of our customers, employees, or the public. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and billing information are typically retained for seven years in accordance with Nebraska business recordkeeping requirements and federal tax regulations. Marketing preference information and opt-out requests are retained indefinitely to ensure we honor your communication preferences. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and gather aggregate statistics about site usage. You may configure your browser to refuse all cookies or to alert you when cookies are being sent; however, certain features of our website may not function properly without cookies.

We use analytics tools to collect information about website usage patterns, which helps us improve site functionality and content relevance. These tools may set their own cookies and collect information in accordance with their respective privacy policies. We do not use cookies to track your browsing activity across third-party websites over time for purposes of targeted advertising.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services, such as payment gateways, review platforms, or social media features. This Privacy Policy does not apply to the practices of any third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit or services you use. When you make payments through our third-party payment processor, your financial information is collected and stored directly by that processor subject to their security standards and privacy terms, not by Nebraska Pest Control.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at 888-239-7622. You may also write to us at our Nebraska headquarters address provided during service scheduling. We will respond to privacy-related inquiries within a reasonable timeframe and cooperate with you to address any issues regarding your personal data.